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At Pertemps,
The average salary for:

Hire Desk Controller
for a Contract role in
Scotland is
£37,440

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Hire Desk Controller

Pertemps

£18 Per Hour

Full Time, Contract

Livingston, West Lothian

Ref 082131225

Posted 8 days ago

See Job Description

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JOB DESCRIPTION

A Hire Desk Controller, also known as a Hire Desk Coordinator or Rental Coordinator, is a professional responsible for managing the rental and hiring of equipment, machinery, or vehicles. This role involves coordinating logistics, communicating with clients, overseeing rental agreements, and ensuring the efficient operation of the hire desk.

QUALIFICATIONS

There are no formal academic entry requirements. Training is typically received on-the-job, supplemented by short courses covering practical skills and details of the product or service being sold. NVQs/SVQs in sales are available at Levels 2 and 3.

TASKS

  • Communicate with customers to understand their equipment rental needs, provide information on available options, and assist with inquiries..
  • Monitor the availability of equipment in the rental inventory, coordinating with the warehouse or operations team to ensure timely availability for customers..
  • Prepare and provide customers with accurate quotations for equipment rental, including pricing, terms, and conditions..
  • Process rental orders, including the creation of rental agreements, invoicing, and documentation..
  • Coordinate the logistics of equipment delivery and collection, ensuring on-time and efficient transportation to and from customer locations..
  • Collaborate with maintenance teams to schedule and track routine maintenance and inspections of rental equipment..
  • Manage rental contracts, including extensions, modifications, and termination procedures, ensuring compliance with company policies and legal requirements..
  • Provide ongoing support to customers throughout the rental period, addressing issues, handling inquiries, and ensuring customer satisfaction..
  • Ensure that all rental operations adhere to health and safety regulations, and communicate relevant information to customers and operational teams..
  • Generate reports on rental activity, equipment utilization, and customer feedback for management review..

Salaries from this search have been calculated using current and historical roles, which have been advertised with Pertemps in the last 2 years. Data is updated in real time as jobs are posted, and the search results calculate averages of all job posts that fit the role category.

Salary comparison results are intended as a rough guide only. Actual salaries may vary based on qualifications, experience, location and company type. Salary figures do not include bonuses or benefits.

We do not collect your salary information, this is only used for the page to provide you with enhanced information. Weekly pay is calculated by dividing the annual salary by 48 working weeks.

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